Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Famille Greenwich ("Famille," "we," "us") collects, uses and shares information when you visit famillegreenwich.com, contact us, or sign up for our emails. If you have questions, see "Contact us" at the end of this page.
Information you give us
We collect the information you choose to send us, including when you:
- Contact us through the website. Our contact form asks for your name, email address, phone number, a subject and your message.
- Request an appointment or ask about a piece. Our inquiry form asks for your first and last name, email address, phone number and any questions you add.
- Join our email list. We collect your email address.
- Email, call or visit us. We keep the details you share so we can help you.
Information collected automatically
When you visit the site, we and the services we use automatically collect some information through cookies and similar technologies. This can include your IP address, browser and device type, the pages you view, how long you stay, and the website that referred you.
Services we use on this site
- Google Analytics helps us understand how visitors use the site so we can improve it. You can opt out with the Google Analytics opt-out browser add-on.
- Google Ads helps us measure our advertising and show our ads to people who have visited the site. You can manage this in Google Ad Settings.
- Meta Pixel (Facebook and Instagram) helps us measure our ads on Meta's platforms and show them to people who have visited the site. You can manage this in your Meta ad preferences.
- Google reCAPTCHA protects our forms from spam. It is subject to Google's Privacy Policy and Terms of Service.
- Accessibility toolbar. If you change display settings with the accessibility toolbar (such as text size or contrast), your choices are saved in your own browser so they stay in place on your next visit.
How we use your information
- To answer your questions and schedule appointments
- To send emails you signed up for, such as news, events and new arrivals
- To understand how the site is used and improve it
- To measure and improve our advertising
- To protect the site and our forms from spam and misuse
- To meet legal obligations
How we share your information
We do not sell your personal information for money. We share information only:
- With companies that help us run the site and our business, such as our website host, form tools and email service, and only so they can provide those services to us
- With the analytics and advertising services listed above, through cookies on the site
- When required by law, or to protect our rights, our customers or others
- As part of a sale or transfer of our business, if that ever happens
Your choices
- Emails: every marketing email includes an unsubscribe link, or you can ask us to remove you.
- Cookies: you can block or delete cookies in your browser settings. Some parts of the site may not work as well without them.
- Interest-based ads: besides the links above, you can learn more and opt out at optout.aboutads.info.
Your privacy rights
Depending on where you live, including under the Connecticut Data Privacy Act where it applies, you may have the right to ask us to confirm whether we hold your personal information, to see a copy of it, to correct or delete it, and to opt out of targeted advertising. To make a request, contact us using the details below. We will respond within the time the law requires. If we decline your request, you may ask us to reconsider by replying to our response.
How long we keep information
We keep personal information only as long as we need it for the purposes above, such as answering your inquiry or sending emails you asked for, or as long as the law requires.
Security
We use reasonable measures to protect your information. No website or email transmission is completely secure, so we cannot guarantee absolute security.
Children
This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.
Links to other websites
Our site links to other websites, such as brand partners and social media. Their privacy practices are their own, so please review their policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Famille Greenwich
23 Lewis Street
Greenwich, CT 06830
Phone: 203-489-0464
Email: [email protected]