Repairs & Restorations
Whether a clasp needs replacing or a generations-old heirloom needs careful structural restoration, we approach every piece with the same level of attention. Our goal is to preserve the character and integrity of your jewelry while returning it to wearable condition.
Simple repairs are often completed same-day at our Greenwich boutique. More involved restorations – rebuilding prongs, replacing stones, or reviving antique settings – receive the time and research they require to be done right.
Same-Day
Simple fixes completed while you wait.
Structural
Prong rebuilds, shank repairs & soldering.
Restoration
Reviving antique & estate pieces.
Refinish
Polish, rhodium plating & replating.
Types of Repair
From everyday wear-and-tear to complex heirloom restoration, we handle every type of jewelry repair with expert care.
Ring Resizing
Professional sizing up or down for gold, platinum, and silver rings. We assess each piece individually to determine the safest method, especially for rings with channel-set or pave stones.
Prong & Setting Repair
Worn or damaged prongs are the leading cause of stone loss. We rebuild, retip, and reinforce prongs and settings to secure your stones and prevent costly losses before they happen.
Stone Replacement
Lost or damaged stones matched and replaced with precision. We source diamonds, colored gemstones, and specialty stones to match the original piece as closely as possible.
Chain & Clasp Repair
Broken chains soldered, weak links reinforced, and clasps replaced or upgraded. We work with all chain types including delicate vintage links that require careful hand soldering.
Polish & Refinishing
Remove scratches, restore luster, and bring your jewelry back to life. Services include professional polishing, rhodium plating for white gold, and satin or matte finish restoration.
Heirloom Restoration
Comprehensive restoration for antique and estate jewelry. We preserve the historical character of each piece while addressing structural wear, missing elements, and age-related damage.
The Repair Process
Straightforward, secure, and entirely in-house. From your first consultation to the finished piece.
Assessment
Bring your piece in for a complimentary evaluation. We examine the damage or wear and discuss exactly what needs to be done.
Estimate
You receive a clear written estimate covering the scope of work, materials, timeline, and cost before we begin any repair.
Bench Work
Our master jewelers complete the repair on-site using professional-grade equipment and ethically sourced materials.
Quality Check
Every finished piece is inspected, cleaned, and polished before we contact you for pickup. We walk you through the completed work in person.
Rings, Necklaces & Beyond
We repair and restore all types of fine jewelry regardless of where it was originally purchased. Whether it is a modern designer piece or a century-old family treasure, our bench jewelers have the skills and tools to bring it back to its best.
If a repair is beyond what can be safely accomplished, we will tell you honestly and help you explore alternatives rather than risk damage to your piece.
Resizing, prong retipping, stone tightening, and full restoration of the pieces you wear every day.
Chain soldering, clasp replacement, bail repair, and restringing for pearl and bead necklaces.
Link repair, hinge fixes, safety chain installation, and clasp upgrades for all bracelet styles.
Post replacement, back conversions, hinge repair, and stone resetting for studs, hoops, and drop earrings.
Period-sensitive restoration that preserves historical integrity while addressing structural wear and damage.
Don’t Wait Until a Stone Is Lost
Worn prongs and weakened settings are the most common cause of preventable stone loss. A routine inspection can save you from a far more expensive replacement.
Repair & Restoration FAQs
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Restore What Matters Most
Bring your pieces to our Greenwich boutique at 23 Lewis Street. Our team will assess the work needed and guide you through every step.